Author: Kristen Backstrom
Be part of the conversation! PNTA, Incorporated’s language education services, LipLogic , released English to Mandarin Words and Phrases. This is a native app that’s fun and easy to use. The app is available in iTunes, and is compatible with iPhone 3G and higher, iPad, and iTouch. All you need is IOS 5.0 on the device to run it.
LipLogic.com is logic for your lips!
Author: Kristen Backstrom
Here’s another app from Personal Networking and Technologies Associates. Our language education services, LipLogic , released English to German Words and Phrases. This is a native app that’s fun and easy to use. The app is available in iTunes, and is compatible with iPhone 3G and higher, iPad, and iTouch. All you need is IOS 5.0 on the device to run it.
LipLogic.com is logic for your lips!
Author: Kristen Backstrom
This just in! PNTA, Incorporated’s language education services, LipLogic , released English to Lakota Words and Phrases. This is a native app that’s fun and easy to use. The app is available in iTunes, and is compatible with iPhone 3G and higher, iPad, and iTouch. All you need is IOS 5.0 on the device to run it.
LipLogic.com is logic for your lips!
Author: Kristen Backstrom
PNTA, Incorporated’s language education services is growing! Today, LipLogic released English to French Words and Phrases. This is a native app that’s fun and easy to use. The app is available in iTunes, and is compatible with iPhone 3G and higher, iPad, and iTouch. All you need is IOS 5.0 on the device to run it.
LipLogic.com is logic for your lips!
Author: Kristen Backstrom
PNTA, Incorporated added more logic for your lips! Our new language education service, LipLogic, just released English to Spanish Words and Phrases. This is a native app that’s fun and easy to use. The app is available in iTunes, and is compatible with iPhone 3G and higher, iPad, and iTouch. All you need is IOS 5.0 on the device to run it.
Stayed tuned…. LipLogic will be releasing more languages later this week.
Author: Kristen Backstrom
PNTA, Incorporated is pleased to announce the development and release of our new language education service called LipLogic. LipLogic’s current version is sold in iTunes as an app for English to Italian words and phrases. More languages are being developed. It’s a native app that’s fun and easy to use, and it’s compatible with iPhone 3G and higher, iPad, and iTouch. All you need is iOS 5.0.
LipLogic.com is logic for your lips.
Author: Kristen Backstrom
Dissatisfaction is a feeling we all have. It occurs when the goals, wants, or desires we set for ourselves can’t be met. It results in an unhappiness that causes us to change the way we behave. Sometimes that behavior can manipulate a situation to the point where a new direction can be found. Other times, we can’t fulfill what is missing. When we are dissatisfied, our body language and words will inform others of our displeasure.
Take a look at Val’s situation.
Val is a small business owner. She started her business five (5) years ago as a personal shopper/concierge. Since then she’s hired three (3) employees to help her out.
It’s the end of the workday, and Val is excited to meet up with her friend for dinner. She can’t wait to discuss her latest business victory.
Val: “I fired my receptionist today.”
Friend: “Really? What happened?”
Val: “She just didn’t work out. She was going back to school. I really think she was more interested in doing school work than the work I had her doing. Tons of errors were made. They were errors that cost me a lot of money
to fix. No matter how many times I tried to show her the way, she kept saying she needed to be reminded one more time before she could do it on her own. In reality, it wasn’t the right fit. She was really hurting my image. I mean, how hard is it to answer the phone? I assume that when a customer interacts with our business, they expect to talk to someone who is pleasant and happy on the other end. Instead, the customer got an uninterested party. In addition, she had a terrible time with grammar. It’s really embarrassing when doing a report for a client, and tenses are used inappropriately. The funny part is……she was a communication major in college. If there was a test managers could give out to new employees it should be in exercising common sense. A test like that would be fantastic! Imagine the deadwood that could be weeded out quickly. I waited it out. I kept hoping things would get better, and it didn’t. What’s worse was the fact that she was okay with being let go. She stated that office work wasn’t for her anyway. “
Friend: “How long did you wait before letting her go?”
Val: “Forty-five (45) days.”
Friend: “And, she never caught on to the fact that you weren’t into her anymore?”
Val: “Are you kidding me? I tried to help her!”
Friend: “ Val, consider this. It took you forty-five (45) days to fire her. She knew it wasn’t working out. You gave her signs that this employment relationship was over. She just waited for the day you had enough, and when that day came she claimed office work wasn’t for her.”
Val: “Signs? What signs could I have delivered that would have suggested my true feelings? “
Friend: “I bet you gave out some of these signs”.
In Val’s situation, both parties spent the last forty-five (45) days being stressed out and fearful about the eventual separation. It would make one ask; if the employee is failing, what’s wrong with the manager? Could the scenario have been different?
The manager’s leadership was missing. If she had the proper interviewing and training tools in place, job fit wouldn’t have been an issue. Val mentioned that a test in “common sense” would have been helpful. This works both
ways. She could create a demonstrative standard that assesses a new hire’s strength in following directions, listening, or attention span by role playing how a typical day in the office might be. Providing actual examples of what
tasks are required is perfect for seeing a person’s capability to perform the job itself. Eventually as dissatisfaction continues, the employee will know the boss is no longer invested in them.
Author: Kristen Backstrom
What’s a good book for motivating employees?
– Caitlin, Cheyenne, WY 
Caitlin,
My personal favorite is a book called Who Moved My Cheese? Written by Spencer Johnson and Kenneth Blanchard. It’s an easy read. The message is simple, yet very impactful when dealing with the topics of change, motivation and leadership. Here’s a link to Amazon.com so you can read more about it. You may want to consider sharing the book with your co-workers.
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We’re interested in hearing your questions relating to technology trends, or workplace behavior issues Please send your question via email to kristen.backstrom@pnta.net and reference Readers’ Questions as the subject.
Author: Kristen Backstrom
I recently purchased new computers for my office, and I need to reload Quickbooks. We purchased Quickbooks 2008 a couple of years ago, and now I can’t find the discs. Do I have to purchase this software again, or is there a way to get another copy?
- Chris, Greenwood Village, CO
Chris,
If you still have the software key code, you can get another Quickbooks disc copy for free. Go to this link quickbooks.intuit.com. On the main page go to Support, and click on Find Answers Online. A search field will come up. Type in the words Replacement CD, and click search. One of the options that appears will say Get Replacement CD or Manual. Click on that option. Then, click on the option that says Get a Replacement CD or Download the Installation Package. Next, click on the software version you are using. You will be asked to either download, or run the software. I like to download the software on my hard drive just in case I have to reinstall it. After the download is complete, install your software.
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We’re interested in hearing your questions relating to technology trends, or workplace behavior issues. Please send your question via email to kristen.backstrom@pnta.net and reference Readers’ Question as the subject.
Author: Kristen Backstrom
Our business started in Tempe, Arizona in 1991 with the vision of providing a humanistic approach to computer networking. We were a group of high tech computer manufacturers, organizational development specialists, and computer network engineers who realized virtual teaming and personal connections would be a cornerstone of our company. We understood the power organizations could have in utilizing people resources around the world. As a result, member based teams were established through various on-line networking forums.
In 1993 PNTA, Incorporated moved to Colorado. We are currently celebrating 18 wonderful years consulting to businesses throughout the Denver Metro Area. Our company offers two lines of services:
PNTA Computers
PNTA Computers is a Microsoft and Novell certified network service provider, and a Microsoft Solutions Provider. Our market supports any organization that has 1-100 users, who need on-site, IT support and do not have the personnel on
staff. Our services include:
PNTA offers its own brand of computer desktops and servers. In addition, we are value added resellers for other name brand manufacturers.
PNTA Business Consulting
PNTA Business Consulting helps organizations change the way people see and do their work. Our business methodology is closed looped and focused on three important factors: people, business, and technology. Our services include:
Contact PNTA, Incorporated
To reach us by phone, please call (303) 919-7939.
Contact us by email: Kristen.backstrom@pnta.net
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